Política de cancelación

We ask that all bookings be made at least 24 hours in advance to ensure the best experience possible. Deposit A non-refundable deposit is required at the time of booking to reserve your session. This secures your date and time with our team. Cancellations & Rescheduling Cancellations made more than 12 hours before your scheduled session are eligible for a refund of any amount paid beyond the deposit. No-shows or same-day cancellations are non-refundable. Weather & Ocean Conditions Your safety and comfort are our top priorities. In the event of unsafe conditions (e.g. storms, strong winds, or heavy swell), we may reschedule your session at no additional cost. We’ll notify you of any changes the day prior. Late Arrivals Experiences will begin and end at the scheduled time. Late arrivals may result in a shortened session. Custom Packages & Group Rates We love curating unique experiences. Custom packages and group rates are available just reach out to start the conversation.